SFTP Report Download Options


Transferring data via File Transfer Protocol (FTP) has been deemed a potential security risk. As a result of security concerns, Palmetto GBA will begin transitioning submitters from using FTP to Secure File Transfer Protocol (SFTP) in order to add an additional layer of security.

There are two options to download report returns from the SFTP TIBCO mailbox via port 22:

  1. Select documents/files individually.
    Examples:
INV20180217115435847.INV SERVER PRESCREENER RESPONSE
<Submitter ID>.20180419.T115449.381992.1.TA1 TRANSLATOR TA1 RESPONSE
<Submitter ID>.20180419.T174119.790605.1.999 TRANSLATOR 999 RESPONSE
<Submitter ID>.20180419.T174006.918610.1.277CA CEM 277CA RESPONSE
<Submitter ID>.20180221.T163606.881212.3.REJECTED_ID.RSP OUTBOUND VALIDATION REPORT
<Submitter ID>.20180313.T172314.112916.1.PROD_001_DATDUP_FILE.RPT MAO-001 – DATA FILE - PROD
<Submitter ID>.20180405.T172119.006591.1.PROD_001_DATDUP_RPT.RPT MAO-001 – REPT FILE - PROD
<Submitter ID>.20180409.T164736.912959.1.PROD_002_DATPRS_FILE.RPT MAO-002 – DATA FILE – PROD
<Submitter ID>.20180409.T162940.356704.1.PROD_002_DATPRS_RPT.RPT MAO-002 – REPT FILE – PROD
  1. Select a grouping of documents/files.
    Examples:
<Submitter ID>.*.TA1 TRANSLATOR TA1 RESPONSE
<Submitter ID>.*.999 TRANSLATOR 999 RESPONSE
<Submitter ID>.*.277CA CEM 277CA RESPONSE
<Submitter ID>.*.RSP OUTBOUND VALIDATION REPORT
<Submitter ID>.*.PROD_001_DATDUP_FILE.RPT MAO-001 – DATA FILE - PROD
<Submitter ID>.*.PROD_001_DATDUP_RPT.RPT MAO-001 – REPT FILE – PROD
<Submitter ID>.*.PROD_002_DATPRS_FILE.RPT MAO-002 – DATA FILE – PROD 
<Submitter ID>.*.PROD_002_DATPRS_RPT.RPT MAO-002 – REPT FILE – PROD

Please do not select the wildcard option (*.*) for all options like ALL SUBMITTERS or ALL REPORTS.

CMS highly recommends testing the new command line process via port 22 now as outlined in the Medicare Advantage Communications Handbook.  

In the event you have questions, please contact us at 1-877-534-2772 (option 2) or by email at csscoperations@palmettogba.com.


Last Updated: 08/02/2018