{"DID":"crit34ee5c","Sites":"CSSC","Start Date":"12-30-2021 08:06","End Date":"01-01-2022 11:06","Content":"CSSC Operations will be closed Friday, December 31, 2021 in observance of the New Year's Day holiday. The Front-End Systems (FERAS, PDFS, and EDFES) will be available during this time for RAPS, PDE, Medicare Encounter and Medicare-Medicaid data submissions.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n"}, {"DID":"crit3bd4c4","Sites":"CSSC","Start Date":"10-20-2023 15:03","End Date":"10-21-2023 15:03","Content":"Customers may experience intermittent connectivity issues when trying to connect to the front-end system. We are currently working to correct these issues and will remove this status once this matter has been resolved.","URL":"","Target":null,"Color":"yellow","Mode":"Standard\n"}, {"DID":"critb2e1dc","Sites":"CSSC","Start Date":"01-14-2022 07:22","End Date":"01-17-2022 21:22","Content":"CSSC Operations will be closed Monday, January 17th, 2022 in observance of the MLK federal holiday. The Front-End Systems (FERAS, PDFS, and EDFES) will be available during this time for RAPS, PDE, Medicare Encounter and Medicare-Medicaid data submissions.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n"}

Correction: Instructional Videos, and ED

The CSSC Operations website now features an Instructional Videos tab at the top of the CSSC Operations website homepage. Additional videos will be added over the coming months. Here, you can navigate to How-To and Training videos created to help users with some of their most frequently asked questions, in addition to providing easier access to CMS training videos.

We also added a new function that allows users to filter the ED & RAPS User Group index by topic or sub-topic. The index will now display as content on a webpage instead of in a spreadsheet.

In the event you have questions, please contact CSSC Operations at 1-877-534-2772 (option 2), or by email at csscoperations@palmettogba.com

Last Updated: 10/22/2020