Software Update for Connect:Direct Users Only

On September 19, 2021, the Connect:Direct software used to access the Front-End Systems (EDFES, FERAS and PDFS) will be upgraded to version 6.1. It is recommended that current Connect:Direct users verify their software compatibility with the new 6.1 version by reviewing IBM Sterling’s documentation prior to the upgrade.


In the event you have questions, please contact CSSC Operations at 1-877-534-2772 (option 2) or by email at

Last Updated: 06/25/2021