Welcome to the Customer Service and Support Center

The Customer Service and Support Center website provides information about the Medicare Part C and Part D programs, as well as the Medicare-Medicaid Financial Alignment Initiative (FAI).

Important Update

Secure File Transfer Protocol (SFTP) Submitters Only

Submitters may experience intermittent connectivity issues as well as issues downloading reports. Please be advised that these issues are being addressed and updates will be posted as available.

System Status


SECURE FILE TRANSFER PROTOCOL (SFTP) SUBMITTERS ONLY - Submitters may experience intermittent connectivity issues as well as issues downloading reports. Please be advised that these issues are being addressed and updates will be posted as available.