Contact Us

Call: 1-877-534-CSSC (2772)

Email Address:

Click here to use the online form.

      Regular Mail
      Palmetto GBA
      CSSC Operations
      P.O. Box 100275, AG-570
      Columbia, SC 29202-3275

      Express Mail
      Palmetto GBA
      CSSC Operations, AG-570
      2300 Springdale Drive, Bldg. One
      Camden, SC 29020

CSSC Hours of Operation

The CSSC Operations staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.

Holiday Schedule

HOLIDAY Calendar Year 2022 Calendar Year 2023
New Year’s Day December 31, 2021 January 2
Martin Luther King Day January 17 January 16
Memorial Day May 30 May 29
Independence Day July 4 July 4
Labor Day September 5 September 4
Thanksgiving Day November 24 November 23
Day after Thanksgiving November 25 November 24
Christmas Eve December 23 December 25
Christmas Day December 26 December 26

Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday.

The Front-End Systems (FERAS, PDFS and EDFES) are available for submission of Risk Adjustment, Prescription Drug, Medicare Encounter and Medicare-Medicaid data 24 hours a day, 7 days a week regardless of the holidays. The only exception would be from 2:00 PM ET - 10:00 PM ET on Sunday when the systems and equipment are routinely maintained.

Last Updated: 04/24/2020