Welcome to the Customer Service and Support Center

The Customer Service and Support Center website provides information about the Medicare Part C and Part D programs, as well as the Medicare-Medicaid Financial Alignment Initiative (FAI).

Important Update

Value Codes Update

As of March 16, 2020, CMS updated the Medicare Advantage Front-end System reference data to include the following value codes: A1, A7, B1, B2, B7, C1, C2, and C7. Submitters can resubmit previously submitted data that was rejected. Learn More

System Status

All systems are operational and distributions of reports are current.