CMS Risk Adjustment Email Accounts Upgrade
CMS is sending this notification to inform MAOs that the Risk Adjustment Operations (firstname.lastname@example.org) and the Risk Adjustment Policy (email@example.com) mailboxes are being upgraded within the next week.
As a result of the upgrade, inquirers who send questions to Risk Adjustment Operations or Risk Adjustment Policy will receive auto-generated, no-response confirmation emails from ‘firstname.lastname@example.org’. This email will provide an inquiry number to use when communicating with CMS regarding your inquiry. Since some security systems are set up to send such emails to a ‘junk/spam’ folder, CMS is requesting that you add ‘email@example.com’ to your contacts to ensure that your confirmation email will not be misdirected.
The ‘firstname.lastname@example.org’ email is an automated, no-response mailbox and will not being monitored.
Please continue to send email@example.com your operational questions related to risk adjustment, such as data submission, processing, and reporting. Also, please continue to send firstname.lastname@example.org your policy questions related to risk adjustment, such as risk score calculation, diagnoses to be included in risk scores, and schedules for model runs.